Privacy Policy
Last updated: February 18, 2026
This Privacy Policy describes how fyyn. ("we," "us," or "our") collects, stores, uses, and shares your information when you visit fyyn.io or engage with our services. Please read this policy carefully. By using our platform, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide Voluntarily: When you register for an account or use our services, we may collect your name, email address, phone number, and login credentials.
Social Media Logins: If you register using a third-party social media account (e.g., Google), we may collect profile information associated with that account, such as your name and email address.
Information Collected Automatically: When you access our platform, we automatically collect certain information including your device type, IP address, browser characteristics, operating system, referring URLs, and usage patterns (e.g., pages visited, features used).
2. How We Use Your Information
We process your personal information for the following purposes:
- Account creation and management
- Providing and improving our services (including AI-powered real estate video creation)
- Responding to support requests and communications
- Sending administrative notifications (e.g., service updates, security alerts)
- Analyzing usage patterns to improve our platform
- Fraud prevention and security
- Compliance with legal obligations
3. Legal Bases for Processing
We process your data based on one or more of the following legal bases: your express or implied consent, the necessity to perform a contract with you, compliance with legal obligations, and our legitimate business interests (such as improving our services and preventing fraud).
4. Information Sharing
We may share your information with:
- Service Providers: Third-party providers that help us operate our platform, including cloud hosting, analytics, and payment processing services.
- Legal Requirements: When required by law, regulation, court order, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our services.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When your data is no longer needed, we will delete or anonymize it in a secure manner.
7. Data Security
We implement appropriate technical and organizational security measures to protect your information, including encryption, access controls, and secure data storage. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Minors
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete such information promptly.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data.
- Restriction: Request that we limit the processing of your data.
- Portability: Request a copy of your data in a structured, machine-readable format.
- Withdrawal of Consent: Withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the information provided below.
10. Account Management
You can review and update your account information at any time through your profile settings. If you wish to delete your account, please contact our support team. Upon account deletion, we will remove your data from our active databases, though some information may be retained as required for legal compliance or fraud prevention purposes.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: support@fyyn.io